Frequently Asked Questions
Can I return or exchange a shirt?
Absolutely! If your shirt doesn’t fit the way you’d like, or you want to send it back for any other reason, we offer free returns and exchanges on all orders. Check out our Shipping & Returns page for more information.
"Best customer service I’ve received in a long time. I got my return label and then my credit very quickly." - KB, Palm Springs
What are your shirts made of?
You won’t find any thick, heavyweight cottons tees here! Our super-soft shirts are made from a vintage-inspired, high-quality blend of 60% combed ringspun cotton/40% polyester fabric, making them incredibly comfortable, lightweight and crazy durable. Right out of the package, they feel like your favorite, broken in t-shirt.
What size should I order?
Most BreakingT shirts are offered in men's/unisex sizes, unless otherwise noted. Our shirts have a slim but comfortable fit; if you're deciding between sizes, we recommend going for the larger of the two.
"Quick response and excellent advice on choosing the correct size. Looking forward to getting my new shirt!" - TZ, Wyncote
SIZE CHART (Unisex crew neck; athletic, snug fit)
What payment methods do you accept?
We accept payment by all major credit cards: Visa, MasterCard, Discover and American Express. We also accept PayPal payments.
Can I change or cancel my order once it has been processed?
Yes – but contact us quickly! We prepare shipments each evening for all orders placed within the last 24 hours, so if you need to change a detail on your order, or request a cancellation, please contact us ASAP so we can accommodate your request. Please note that changes cannot be made once you receive your shipping notification.
Do you ship internationally?
Yes. Please check out our Shipping & Returns page for more information regarding international orders, including customs clearance and shipment tracking.
What shipping method do you use?
We ship all domestic orders via U.S. Postal Service First Class and Priority Mail; all other orders via U.S. Postal Service First Class International Mail. For more details, check out our Shipping & Returns page.
Can I pay for expedited shipping?
Sorry, we do not offer shipping upgrades, including overnight delivery, at this time.
How do I track my package?
The U.S. Postal Service provides a tracking number. When we print your shipping label, you will receive an email with the tracking number and you can track your package here: https://tools.usps.com/go/TrackConfirm. Please note that for most international orders, the U.S. Postal Service does not track packages beyond the US border and tracking may cease to update once it moves out of the country. For more details, please check out our Shipping & Returns page.
How long will it take to get my order?
Most shipments in the U.S. take about a week from order to delivery (international orders typically deliver in 7-21 days). You will receive an email confirmation as soon as your order is processed, and another email confirmation when your order is marked for shipment. Please be aware that we only operate out of our warehouse on federal business days, so if you place an order on a Thursday or Friday, it is possible that your shirt will not ship out until the following week. If you ever have any questions on the status of your order, please use our contact form and provide your order number and our customer service team will get back to you within 24 hours.
Do you accept t-shirt idea submissions?
Yes! If you have a killer design idea, we want to hear about it. Drop us a line at email@example.com.